Team Viki cares about your privacy and that is why we explain in this privacy policy as clearly as possible which (personal) data we process, what we use it for and what your rights are in this regard.
This privacy policy applies to all processing of (personal) data of visitors who use the services of the Team Viki website.
1) Why a privacy policy?
Every person who visits our websites or every customer (hereafter the "user") makes certain (personal) data available. This (personal) data constitutes information that allows us to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it’s possible to create a direct or indirect relationship between one or more (personal) data and you as a natural person.
We use and process your (personal) data in accordance with the GDPR (General Data Protection Regulation) and other relevant legal provisions. Every reference in this privacy policy to the GDPR is a reference to the regulation of 27 April 2016 on the protection of individuals with regard to the processing of (personal) data and on the free movement of such (personal) data. .
Via this privacy policy you as a user of our websites or services are informed of the processing activities that we can carry out with your (personal) data.
2) Why is my (personal) data processed?
We process your (personal) data for customer management, to offer you an optimal user experience, to make our services as interesting as possible, to offer social media functions and to analyze our website traffic.
3) Which (personal) data is processed?
We only process (personal) data that are necessary for the purposes for which they are processed. This happens when you share it directly with us or when you use our services.
On the one hand we process identification and contact data (for example your name, e-mail address, phone number), on the other hand we use cookies to provide an optimal user experience, make our services as interesting as possible, to offer functions for social media and to analyze our website traffic. You will find more information about this in our cookie policy. Finally, we process data that you provide yourself: when you ask a question by e-mail or contact us (for example via phone or social media).
4) How is my (personal) data processed?
We process (personal) data based on the following legal grounds:
• Based on the implementation of the agreement as agreed with the user, or the execution of pre-contractual steps taken on his request
• Based on compliance with legal or regulatory provisions, regarding the management of the contractual relationship, in particular the invoicing
• Based on our legitimate interest for sending information, newsletters to our customers and answering questions asked via our contact form
• Based on your explicit permission to send promotional offers (direct marketing)
5) Who processes and receives my (personal) data?
Your (personal) data is processed for internal use within our company. We do not pass on and sell your (personal) data to other companies and do not allow third parties to use your data for their own purposes, unless you give permission for this.
We are responsible for processing and determine alone or in cooperation with others, which (personal) data is collected, as well as the purpose and means for processing this (personal) data.
We are free to work with data processors. A data processor is a natural or legal person who processes (personal) data at the request of or in the name of a data controller. The data processor is obliged to ensure the safety and confidentiality of the (personal) data and always acts in accordance with our instructions.
6) How long will my personal data be stored?
We do not store your (personal) data for longer than necessary for the purposes for which they were collected (see article 3). They are removed from the database when they are no longer needed to pursue these purposes or if you validly exercise the right to delete the personal data.
7) What are my rights?
The right to data protection is a fundamental right in the European Union. You will find these rights listed below.
• Right to inspect: you have the right to receive confirmation from us about whether or not we process your (personal) data, to review your processed (personal) data and how and why they are processed, as well as a copy of the data concerned.
• Right to rectification: you have the right to have wrong or incomplete information about your (personal) data adjusted.
• Right to delete: you have the right (but this is not an absolute right) to have your (personal) data processed by us removed.
• Right to restriction: you have the right to have the processing of your (personal data) restricted in certain specific cases.
• Right of objection: you have the right to object to the processing of your (personal) data for direct marketing purposes, profiling purposes or purposes that arise from the legitimate interests of the data controller. In the event of an objection, we will stop processing your (personal) data unless we can demonstrate that there are compelling legal reasons for processing your (personal) data that take precedence over your right to object.
• Right to transferability: you have the right to request your (personal) data that you have provided to us in the context of processing based on your (explicit) consent or that are strictly necessary for execution of an agreement with you, in a digital form and the right to transfer this (personal) data to another controller, unless this is technically impossible.
• Right to withdraw consent: you have the right to withdraw your consent at any time if the processing of your data is based on your consent.
8) How can I exercise my rights? .
If you wish to exercise your rights, you can send an email to [email protected].
9) Where can I go to for more information or to submit a complaint?
For more information, we refer you to the website of the GDPR. If you do not agree with the processing of your (personal) data by Team Viki, you have the right to submit a complaint to this authority.
10) Can this privacy statement change?
This privacy statement, which applies to all our websites (see introduction), can be updated. Updates will always appear on this page.
Privacy policy last updated on March 22nd, 2020.
